Privacy Notice – Diverrx
At Diverrx, safeguarding your privacy is a top priority. This Privacy Notice explains how we collect, use, share, and protect your personal information when you use our services or visit our website. Our goal is to provide transparency and empower you to manage your data effectively.
1. Types of Information We Collect
We only collect personal information necessary to fulfill your requests and improve our services. This may include:
a) Personal Data Collection
We gather personally identifiable information in the following scenarios:
- Account Creation: When you register on www.diverrx.com, we collect your name, email address, phone number, and city. We may also collect your gender identity.
- Messaging Service: When you use our messaging center to contact providers, we will collect the contents of your messages.
- Payment Processing: When you make payments through our site, your payment details are securely processed by our third-party payment processor, Stripe. We do not store your payment information.
- Provider Registration: If you sign up for a listing as a provider, we collect information to create your profile, including your name, business name, address, email, phone number, professional qualifications, and areas of specialization, services/products offered and pricing details, all of which are intended to be displayed publicly. Certain additional information may be required for internal records but will not be publicly displayed.
b) Data from Cookies and Tracking Technologies
We use cookies and similar tracking tools to enhance your browsing experience and understand user behavior. This may include:
- Usage Analytics: We utilize Google Analytics to track general usage patterns, such as pages viewed and time spent on the website. The information collected is aggregated and anonymized.
- Cookie Preferences: Cookies allow us to tailor your experience on our website by remembering your preferences. While cookies do not directly identify you, they help improve site functionality. You can control your cookie settings in your browser, but note that disabling cookies may affect site performance.
2. How We Use Your Data
We utilize the personal information we collect to fulfill your requests, enhance your experience, and improve our services. Specifically:
- Service Fulfillment: For Service Providers: We may share your information with third- party service providers to deliver the services you’ve requested. For instance, payment details may be shared with Stripe for processing transactions. We may also verify the credentials of service providers with licensing authorities.
- Advertising: Although we do not share personal information for money, we collaborate with third-party advertising partners to display personalized ads, and some of the ways in which we share personal information for targeted advertising may be considered “sales” or “sharing” under U.S. state privacy laws. These ads are based on non- personally identifiable information, such as browsing history. You can opt out of targeted advertising by contacting us at info@diverrx.com. Please note that advertisements will still appear, they will just not be based on your history.
- Enhancing User Experience: Cookies enable us to offer a more personalized experience on our site. These small files do not contain identifiable information unless voluntarily provided.
- Third-Party Websites: Our site includes links to third-party websites. Clicking these links will take you to websites outside of Diverrx. Using these sites or clicking these links may result in your data being collected by the third party, which is subject to their privacy policies. Diverrx is not responsible for the content or data collection of these third party websites, and we encourage you to review their privacy notices before providing any personal data.
3. Sharing and Disclosure of Information
We do not sell or share your personal information with third parties for their own marketing purposes. However, we may disclose your data under the following circumstances:
- Legal Requirements: We may disclose your data if required by law or in response to legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets of Diverrx, your personal information may be transferred as part of the transaction. In the event of such a transfer, your data will remain protected subject to this Privacy Notice and relevant data protection laws.
4. Public Information and User Contributions
Any content you submit to our platform, such as business listings, service descriptions, or customer reviews, will be publicly accessible. While we can remove your content upon request, we cannot guarantee that it won’t remain accessible through other channels, such as web archives or third-party websites. Please note that, if you include your name, contact information or other personal information with these contributions, it will be subject to the same accessibility as the rest of the submitted content.
5. Marketing and Promotional Communications
Diverxx may use third-party marketing lists for promotional purposes. While we make every effort to ensure that these lists are obtained from compliant sources, Diverrx is not responsible for the practices of any third-party marketing lists. If you receive unwanted marketing communications from us, you can opt out at any time by contacting us at info@diverrx.com.
6. Data Security and Retention
We implement a range of security measures to protect your personal information from unauthorized access, misuse, or disclosure, including reasonable technological, administrative and physical security measures. However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
We may retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Notice, comply with legal obligations, resolve disputes, and enforce agreements. Where personal information is collected and used for more than one purpose, we will retain it until the purpose with the latest period expires.
7. Your Rights Regarding Personal Data
You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise these rights, please email us at info@diverrx.com with the subject line "Personal Data Request." We will verify your identity and respond to your request within the timeframe required by law.
You have the right to know what Personal Information Diverrx has about you, the categories of use, and the specific third-parties with whom your information may have been shared. You also have the right to obtain a transportable copy of your Personal Information. Your right to know request may be made no more than twice in a 12-month period.
You may also have additional rights under certain regional or state-specific laws, including the right to opt out of the sale or sharing of your personal data for targeted advertising.
8. International Visitors
Diverrx operates and is based in the United States. If you are using our services outside the United States, please be aware that the information described in this Policy may be transferred to, or processed and stored in, the United States and other countries, which may employ greater or less restrictive data protection laws. Please be aware that the data protection laws and regulations that apply to your personal information transferred to the United States or other countries may be different from the laws in your country. In all cases, we will take appropriate measures to protect your personal information in accordance with the standards described in this Policy.
9. Changes to This Privacy Notice
We may update this Privacy Notice periodically to reflect changes in our practices or to comply with legal requirements. We will post the updated notice on this page and revise the effective date accordingly. We encourage you to review this notice regularly to stay informed about how we protect your personal information.
For any questions or concerns about this Privacy Notice, please contact us at info@diverrx.com.
Contact Information
Email: info@diverrx.com
Phone: +1 (571) 297 3111
Effective Date: 10/22/2024